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How We Keep Your Privacy Safe

When you open an account with raya88, your personal information and payment details are protected by industry-standard encryption and clear policies.

Encrypted account accessLocal payment protectionData retention rulesYour contact rights

Explore the Lobby Read FAQ

What We Collect and Why

raya88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

raya88 collects your name, email, phone number and identity details during account setup to comply with local verification rules. When you deposit using DANA, OVO, GoPay or QRIS, we record transaction data to process payouts and prevent fraud. We store login history and device information so

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you can spot unusual access. Where local law permits, we also track your gameplay activity to understand feature use and improve the lobby experience. Your data stays on our servers and is never sold; it's used only to run your account, settle payouts and meet regulatory
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obligations in the regions where we operate.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact Us About Your Privacy

Questions about how we handle your data or want to request a copy of your account information? Our support team is available around the clock.

Live Chat Open the chat window in your account lobby or on this site. Our team answers privacy questions during all hours; response time is usually under ten minutes.

Email Support Send a message to our support address with your account email and describe your privacy concern. We'll investigate and reply within five working days.

In-Account Settings Navigate to Account > Privacy Settings to review what we've stored, request a data export, or update your contact preferences anytime.

HOW WE PROTECT YOU

Data Security and Your Rights

We use HTTPS encryption on every login and payment page so your credentials and transaction details are never exposed in transit.

Encryption Standard

All deposits, withdrawals and login sessions use TLS 1.2 encryption. Your DANA, OVO, GoPay and QRIS payment details are tokenised so we never store your full payment credentials.

Session Security

Your session times out after thirty minutes without activity. You'll see your last login timestamp and device type in Account > Security so you can spot unfamiliar access.

Withdrawal Verification

Every payout request is verified against your registered account email and phone. Large withdrawals may require additional confirmation to prevent fraud.

Data Retention

We keep transaction records for seven years where law requires; personal data is deleted within thirty days of account closure unless a legal hold applies.

Your Export Right

Open a data-export request in Account > Privacy Settings or email support. You'll receive a copy of all personal data we hold within ten business days.

Opt-Out Options

Unsubscribe from marketing emails in Account > Notifications. You can also disable cookies in your browser, though some features may not work fully.

Privacy Questions Answered

Yes. Open Account > Settings and choose Delete Account. We remove your personal data within thirty days. Transaction records needed for tax or fraud prevention may remain where local law requires, but they're no longer linked to your name.

No. Your contact details are used only to run your account, send you withdrawal confirmations and important security alerts. We never share email or phone numbers with third parties for marketing purposes.

DANA, OVO, GoPay and QRIS details are tokenised—we store a secure code, not your actual payment credentials. All transactions use HTTPS encryption. Your bank account details never touch our servers directly.

We monitor accounts for suspicious activity and alert you immediately if we detect a compromise. Your encrypted passwords cannot be read even if our database is breached. If a breach occurs, we'll notify you within 48 hours and guide you through account recovery steps.

Absolutely. Go to Account > Privacy Settings and select Export My Data. You'll receive a file with all stored information—profile data, login history, deposits and withdrawals—within ten working days.

Our cookies only work on raya88.club and remember your lobby preferences and session state. We do not place tracking pixels on other sites. You can disable cookies in your browser settings anytime.

We keep transaction records for seven years where regulations require it, but your personal profile data is deleted within thirty days of account closure. You can request historical statements anytime through our support team.

How We Keep Your Privacy Safe

Contact Us About Your Privacy

Data Security and Your Rights

Encryption Standard

Session Security

Withdrawal Verification

Data Retention

Your Export Right

Opt-Out Options

Privacy Questions Answered

01 Can I delete my account and all my data?

02 Do you sell my email or phone number to advertisers?

03 How do you protect my payment information?

04 What happens if raya88 is hacked?

05 Can I see what data you have about me?

06 Do cookies track me across other websites?

07 How long do you keep my transaction history?

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